Emily J’s Re-Opening Announcement

Thank you all for the kind supporting emails and messages you’ve sent in the past few weeks.  As you can imagine, the pandemic has been especially devastating to our small business as I’m sure it has been for many of you.  Fortunately, all our staff remain healthy and anxious to greet you again (contactless of course) back at work, to some semblance of normalcy.

However, even with the Governor Kemp’s announcement that hair salons can open April 24^th and the improving trend in Georgia, the current environment still requires that we remain vigilant about your safety and that of our staff.  Hence, we will be going through a transition, beginning May 1, opening in a phased approach to ensure that we are implementing and refining our new safety and operating protocols.

Transition Phase – Beginning on May 1

• Our staff will return to work individually on a voluntary basis, upon completion of training

• Safety protocols will be rollout and improved on an ongoing basis

• We’ll open and only be onsite for appointments during this period

• Number of appointments will be limited with additional gaps between each appointment

• Each day’s first appointments will be reserved for higher risk clients for their safety

• Those with underlying health conditions will be asked to wait until May 14^th per state guidelines

• Those recently ill or around someone who has been ill is required to wait 14 days to reschedule

Full Opening Phase – TBD Based on Improving Conditions

Thank you so much for your patience and we look forward to opening and rebuilding.  We cannot do this without your help and support.  For more information on our updated safety and operating protocols see details below.

Finally, in term of your appointments, we will reach out to you individually via text or email to begin the process of rescheduling and confirming your appointments.  For everyone with appointments that have passed, feel free to text or email us so that we can plan on your return, get you rescheduled, and better coodinate our re-opening ramp up.

Sincerely,

Your Friends at Emily J

  

Updates to Our Safety and Operating Protocols

• Higher Risk Clients - Reservation of each day’s first appointments for higher risk clients

• Touchless Greetings - No hugs and handshakes

• Reception Area Splash Guard - Plexiglass barrier at reception for face-to-face interaction

• No Crowding - Maintenance of 10 or less people in the salon at any time

• Outside Waiting - Remote check-in and waiting outside until stylist confirmation

• Social Distancing - 6 or more feet between all clients and work stations

• Personal Belongings -  Provide plastic bags for personal belonging storage

• Clean Clothes -  All employees and guests are expected to come in with clean clothes

• Health Confirmation - Verbal validation of no symptoms, and touchless temperature check

• Masks - Required for all staff and clients to enter.  Disposable masks will be provided if not worn

• Gowns and Gloves - Single use gowns and gloves will be provided for every client and staff

• No Blow Drying - Temporary discontinuation of all blow dry services to minimize air agitation

• Limited Shampoo Services - Haircut clients are asked to arrive with hair washed (within 2 hours of appointment).  Shampoo will be limited to removing color from hair

• No Beverage Services - Beverage and snack services will be discontinued for now

• Extra Disinfection Time - Addition of 15 minutes between all appointments for extra disinfection of all stations and tools

• Touchless Transactions - Touchless and paperless transactions with Apple Pay, Google Pay, or touchless Credit Card.  Receipts can be texted or email upon request

• Safety Fees - We’re implementing a small fee to offset extra safety equipment and supply costs; and asking for voluntary fee, in any amount, for additional time required for safety prep and cleanup; to be able to remain in business